Return policy for items purchased online:
At Simpliful, we are confident you will be happy with your purchase. However, if for any reason you are not satisfied with your purchase, we will assist you with a prompt return.
Returns within 2 days of receiving the order:
- If you are not satisfied with the item received, you are eligible for "Free returns" when you contact us within 2 days of receiving the order. We will let you know the return procedure and provide you the free return shipping label.
Returns within 2 to 5 days of receiving the order:
- Customer has to pay for the return shipping.
Returns Over 5 days of receiving the order:
- We do not encourage any request for returns over 5 days of receiving the order.
Note: For all the returns, there will be a restocking fee of 15% (on the value of items returned). Balance amount will be refunded after we receive the item.
Return policy for items purchased in-person:
We do not accept returns on any items which are bought in-person during our trade shows and other events.