Shipping & Return Policies
Free standard domestic shipping (within USA) for orders > $35.
Free standard international shipping (rest of the world) for orders > $150.
Within United States:
For residents in Greater Seattle area, your orders can be picked up from us @ Bothell location.
Outside United States / International shipping:
- Standard shipping. For order value <$150, shipping charges will be calculated based on the weight of the items added to cart.
Orders are packed and shipped Monday - Friday. Orders placed on weekends and select holidays are processed on the next business day. If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed an additional 2 business days.
Return policy for items purchased online:
At Simpliful, we are confident you will be happy with your purchase. If any concern contact us within 3 days, we will assist you further.
Domestic Returns within 3 days of receiving the order:
- Customer has to pay for the return shipping.
Returns Over 3 days of receiving the order:
- We do not encourage any request for returns over 3 days of receiving the order.
Note: For all the returns, there will be a restocking fee of 15% (on the value of items returned). Balance amount will be refunded after we receive the item in original condition.
Return policy for items purchased in-person:
We do not accept returns on any items which are bought in-person during our trade shows and other events.